التوصيل والإرجاع
Delivery Options Overview
At OnlyTrend.shop, we are committed to providing fast and reliable delivery across Kuwait. We partner with trusted delivery drivers and courier services to ensure that your orders reach you quickly and safely. Our goal is to offer a smooth shopping experience from the moment you place your order until it arrives at your doorstep. Currently, we deliver exclusively within Kuwait, allowing us to maintain efficient service and timely deliveries for all our customers.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at your location
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the WoodMart online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
Most orders arrive on time. If your order is delayed, please contact our support team and we’ll help you track it.
Yes, we deliver 7 days a week, including public holidays.
Yes, we currently deliver to all areas and postcodes across Kuwait.
Yes, next-day delivery is available for all orders. However, occasional delays may occur due to weather, traffic, or other unforeseen circumstances.
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